TY - BOOK AU - Osman,Hassan TI - Don't reply all: 18 Email Tactics That Help You Write Better Emails and Improve Communication with Your Team SN - 9781532881138 U1 - 808 23 PY - 2015///] CY - [North Charleston, South Carolina] PB - CreateSpace Independent Publishing Platform KW - Electronic mail messages KW - Business communication KW - Time management KW - Electronic mail systems N2 - "Don't Reply All will show you how to use email more efficiently. Most employees spend over 11 hours a week reading and replying to emails. In this book, you'll learn how to spend less time and make your messages more effective. You'll get research-based guidelines for improving the way you communicate with your team members. You'll also learn how to write professional emails that are read and responded to more frequently"--Amazon.com ER -