Training on trial : how workplace learning must reinvent itself to remain relevant /
James D. Kirkpatrick and Wendy Kayser Kirkpatrick.
- xiii, 239 pages : illustrations; 23 cm.
Includes bibliographical references and index.
The case against us -- Taking the case -- The foundation of our defense -- Step 1 : pledge to work together -- Step 2 : address important jury issues -- Step 3 : refine expectations to define outcomes -- Step 4 : target critical behaviors and drivers -- Step 5 : identify necessities for success -- Step 6 : execute the initiative -- Step 7 : ROE, or return on expectations -- Examples from our stars -- Call to action.
9780814414644 0814414648
Employees--Training of. Employee training personnel--Training of. Organizational learning.