The Coaching Habit : Say Less, Ask More & Change The Way You Lead Forever / Michael Bungay Stanier.

Includes bibliographical references (pages 217-223).

You need a coaching habit -- How to build a habit -- Question masterclass Part 1: Ask one question at a time -- The kickstart question -- Question masterclass Part 2: Cut the intro and ask the question -- The AWE question -- Question masterclass Part 3: Should you ask rhetorical questions? -- The focus question -- Question masterclass Part 4: Stick to questions starting with "What" -- An irresistible 1-2-3 combination -- The foundation question -- Question masterclass Part 5: Get comfortable with silence -- The lazy question -- Question masterclass Part 6: Actually listen to the answer -- The strategic question -- Question masterclass Part 7: Acknowledge the answers you get -- The learning question -- Question masterclass Part 8: Use every channel to ask a question -- Conclusion -- A treasure trove of additional awesomeness.