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Training on trial : how workplace learning must reinvent itself to remain relevant / James D. Kirkpatrick and Wendy Kayser Kirkpatrick.

By: Contributor(s): Material type: TextTextPublisher: USA: American Management Association, 2010Description: xiii, 239 pages : illustrations; 23 cmContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 9780814414644
  • 0814414648
Subject(s): DDC classification:
  • 658.3/124 22
Contents:
The case against us -- Taking the case -- The foundation of our defense -- Step 1 : pledge to work together -- Step 2 : address important jury issues -- Step 3 : refine expectations to define outcomes -- Step 4 : target critical behaviors and drivers -- Step 5 : identify necessities for success -- Step 6 : execute the initiative -- Step 7 : ROE, or return on expectations -- Examples from our stars -- Call to action.
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Includes bibliographical references and index.

The case against us -- Taking the case -- The foundation of our defense -- Step 1 : pledge to work together -- Step 2 : address important jury issues -- Step 3 : refine expectations to define outcomes -- Step 4 : target critical behaviors and drivers -- Step 5 : identify necessities for success -- Step 6 : execute the initiative -- Step 7 : ROE, or return on expectations -- Examples from our stars -- Call to action.

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